2021.05.28

Do I really need cleaning kits?

Some end-users who oversee issuing cards from IDP card printers often ask the following question.




- Do I really need cleaning kits? 

- Is it worth the expense?





Yes. Cleaning your printer regularly will prevent functionality problems such as poor printing quality, card feed issues, and damaged print heads.

Simple thinking, we wash our hands with sanitizer or soap to prevent germs and wash away dirt naturally.

Card printers, likewise, should be cleaned periodically to remove dust and debris inside visible parts and the invisible parts of the card printer in order to maintain vibrant high-quality printing and to extend the lifetime of the printer.


In this chapter, we will thoroughly study the different types of cleaning kits, how they are used, and introduce you to
a possible way you can fix your card printer error by simply cleaning the printer.


 


IDP Cleaning kits 



1.    Cleaning pen



The cleaning pen is designed to remove ink, dirt, and burnt build-up debris on thermal print heads which will extend the life of the print head and maintain a sharp and vivid image.
You can reuse a cleaning pen up to 10000 times.  



 Recommendation :
     Swipe pen in a back-and-forth motion across the entire print head surface






2.    Cleaning swab



The cleaning swab can be used to clean print heads, card paths, guides, and rollers.
Swab the cleaning solution (Alcohol) over these parts of the printer which will safely and effectively remove all contaminants.



 Recommendation:
   
  Slightly bend the transparent part until you feel it snap, then smoothly rub the printhead.






3.    Long Sleeve Cleaning card



Long sleeve cleaning cards offer an easy and inexpensive way to clean dust and other debris from your IDP Card Printer rollers. 
This is designed for use with the automatic cleaning features and allows simple use at the touch of a button or the SMART Printer driver.



 Recommendation:
     
When more than 5,000 cards are issued, you will see a “cleaning warning” that will pop up on the LCD
      window or watchman. Clean the printer using the long sleeve cleaning card.






4.    Cleaning card CR 80



This Cleaning card is a type of dual-sided presaturated cleaner and is designed to clean effectively by removing dirt, magnetic oxides, oils, lotions, and other contaminants from the printer’s cleaning rollers in the printer by manual methods.



 Recommendation:
      Insert cleaning card into the open front cover and hold the card step by step to clean.
     Just repeat using the opposite side! 






5.    Adhesive Cleaning Roller 



An adhesive cleaning roller is included inside the ribbon package.

This roller is surrounded by sticky material and is perfect for removing dust and dirt from plastic cards
before going through the print cycle to ensure consistent print quality.



 Recommendation:
      
Use a new cleaning roller and clean your card printer every time you change the ribbon.


 

Could Cleaning kits fix the card printer? 


My answer would be “YES”. 
Of course, if there is a serious defect in the device, you should request an RMA & return to an authorized service center for repair.
However, in some cases, the card printer errors have been easily repaired by cleaning the card printer itself.




CASE 1 | Unprinted spots


 

 Cause: The cleaning roller is contaminated and there is too much dust inside the printer.
 Solution: Clean the inside of the printer by using a cleaning kit.




CASE 2 | Unprinted horizontal line
 


 Cause: Print head & sensor are contaminated.
 Solution: Clean the print head and sensor with a cleaning cloth, cleaning pen, or swab.




CASE 3 | Print & Ribbon seek error
 

 Cause: The card feed or the print roller is contaminated and the ribbon sensor has been compromised.
 Solution: Clean the rollers with a cleaning kit and gently wipe the printer ribbon and sensor with a soft cloth.




CASE 4 | Card insert error

 


 Cause: The orange roller is contaminated due to prolonged operation.
 Solution: Wash the orange roller under running water and remove dust and dirt by running a cleaning kit through the interior of the printer.

 
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yes Helpful Tips 

In addition to cleaning kits, it is also recommended to undo blur or low-quality printer cards to its original condition by referring to the cleaning tips below.



 • Orange Roller



✔ Recommended to wash under running water – prevents card inhalation and transfer errors while removing dust and dirt from the card surface. 



• The sensors inside the card printer 



✔ Clean dust with compressed air or a soft cloth to prevent card dust from accumulating and causing a card position recognition error.


 
For more information about the cleaning kits, contact your worldwide IDP sales representatives.

 Online Inquiry: Ask questions here.
 Cleaning kit Video: Watch video here.
  • #IDP
  • #Cleaningkit
  • #Longr-un
  • #essentialstep
  • #routinecleaning

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privacy Policy

Privacy Policy

IDP Co., Ltd. (hereinafter referred to as the “Company”) regards the protection of personal data of customers who use card printing solution and all related services (hereinafter referred to as “Services”) as very important, and the Company complies with applicable laws and regulations such as GDPR, law on protection of personal data.

Article 1 (Items of Personal Data and Method of Collection)

Article 2 (Purpose of Collection and Use of Personal Data)

Article 3 (The Disposal of Special Categories of Personal Data)

The Company shall not collect any sensitive personal data (such as race or ethnic origin, ideology, creed, birthplace, domicile, political propensity and criminal record, health status and sex life) that may be of concern to the customers’ basic human rights violations, but inevitable when the Company must collect the data, the Company must get the customers’ prior consent.

Article 4 (Term of Retaining and Use of Personal Data)

Article 5 (Customer’s Rights and Methods to Execute Customer’s Rights)

Customer has the right, at any time, to access or rectify his/her personal data, and customer may request to erase the data. the Company shall take measures if customer contacts the data protection officer by writing, telephone or e-mail after the identity verification process. If customer requests rectification of an error in personal data, the Company will not use or provide the personal data until the rectification is completed. In addition, if wrongful personal data has already been provided to a third party, the result of rectification will be notified to the third party so that the rectification can be made. The Company treats personal data that has been erased at customer's request as described in “Term of Retaining and Use of Personal Data” and prohibits the data from being accessed or used for other purposes.

If customer exercises ‘right to object’ on data collected for marketing purposes by the Company, the Company immediately ceases processing the personal data. Notwithstanding, the Company may process personal data if the Company can demonstrate that its compelling legitimate interest overrides the interests or the fundamental rights and freedoms of the data subject, or if the processing is for the determination, exercise or defense of legal claims.

Article 6 (Outsourcing of Processing of Personal Data)

Article 7 (Processing of Children’s Personal Data)

The Company does not process personal data of children under 14 (In Europe, children under16). The Company may verify the age at the time of collecting personal data.

Article 8 (Data Protection Officer)

The Company has designated customer center and a data protection officer to protect the personal data and cope with relevant complaint.

1. Republic of Korea
KISA Privacy Center privacy.kisa.or.kr / 118
Supreme Prosecutors’ Office of the Republic of Korea www.spo.go.kr / 1301
Cyber Terror Response Center cyberbureau.police.go.kr / 182
2. Other Countries
Country URL Country URL
EU www.edps.europa.eu/EDPSweb Greece www.dpa.gr
Austria www.dsb.gv.at Hungary www.naih.hu
Belgium www.privacycommission.be Italy www.garanteprivacy.it
Bulgaria www.cpdp.bg Latvia www.dvi.gov.lv
Croatia www.azop.hr Lithuania www.ada.lt
Cyprus www.dataprotection.gov.cy Luxembourg www.cnpd.lu
Czech Rep. www.uoou.cz Malta www.dataprotection.gov.mt
Denmark www.datatilsynet.dk Netherlands www.autoriteipersoonsgegeve ns.nl/nl
Estonia www.aki.ee Poland www.giodo.gov.pl
Finland www.tietosuoja.fi Portugal www.cnpd.pt
France www.cnil.fr Romania www.dataprotection.ro
Germany www.bfdi.bund.de Slovakia www.dataprotection.gov.sk
Ireland www.dataprotection.ie

Article 9 (Modification and Notification of Privacy Policy)

Additions, deletions, modifications to this privacy policy will be notified through the homepage of the websites, etc.

Addendum

This privacy policy takes effect on May 1, 2020.